Even tried factory reset but problem still persists. Clean, elegant design — thin and light, starting at just 2.79 pounds, Surface Laptop 3 is easy to carry

Works and looks like new and backed by the Amazon Renewed GuaranteeThis shopping feature will continue to load items when the Enter key is pressed.

New Surface Laptop 3 fuels your ideas and reflects your style with a thin, light design you can carry all day and choice of colors,[1] keyboard finishes, and sizes — a vibrant 13.5” or new 15” touchscreen. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. The laptop per se is sleeked, light-weighted. Testing consisted of full battery discharge with a mixture of active use and modern standby.

Your invoice reference number will be required for free assistance.Ask your Support Technician about additional options available through our exclusive Tech Support accepts the following credit cards: VISA; MasterCard; Discover; American ExpressWe guarantee your satisfaction on every product we sell with a full refund in accordance with our return policy – no receipt needed if you have a Micro Center Insider Account. Microsoft Surface Laptop 3 – 13.5" Touch-Screen – Intel Core i5 - 8GB Memory - 256GB Solid State Drive (Latest Model) – Cobalt Blue with AlcantaraMicrosoft Surface Laptop 3 – 13.5" Touch-Screen – Intel Core i5 - 8GB Memory - 256GB Solid State Drive (Latest Model) – Matte BlackMicrosoft Surface Laptop 3 – 13.5" Touch-Screen – Intel Core i5 - 8GB Memory - 256GB Solid State Drive (Latest Model) – Platinum with AlcantaraMicrosoft Surface Laptop 2 (Intel Core i5, 8GB RAM, 256 GB) - Black (Renewed)Microsoft Surface Laptop 3 – 15" Touch-Screen – AMD Ryzen 5 Surface Edition - 8GB Memory - 256GB Solid State Drive – PlatinumYou may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. The price is quite high but worth it as everything about it is amazing! Your recently viewed items and featured recommendations

Available colors may vary by store, market, and configuration. Get started right away with the Windows you know, including password-free Windows Hello sign-in. I tried automatic repair, recovery, restore points, format/reset to factory, nothing would work.

Improved speed and performance to do what you want, with the latest processors – Surface Laptop 3 is up to two times faster than Surface Laptop 2 tomtoc 360 Protective Laptop Sleeve for New Microsoft Surface Book 3/2/1, Surface Laptop 3/2/1, Spill-Resistant Notebook Bag Case with Accessory Pocket Getting into your flow and making key connections is easier than ever on Surface Laptop 3, with multitasking USB-C and USB-A ports, interactive touchscreen, enhanced Studio Mics and wake on voice. [1] Colors available on selected models only. Lenovo IdeaPad 3 14" Laptop, 14.0" FHD (1920 x 1080) Display, AMD Ryzen 5 3500U Processor, 8GB DDR4 RAM, 256GB SSD, AMD Radeon Vega 8 Graphics, Narrow Bezel, Windows 10, 81W0003QUS, Abyss Blue

I noticed a lot of reviews online with stories very similar to mine, hopefully they sort out their issues. Microsoft, PLEASE GIVE US THE ONE UPDATE THAT ALLOWS US TO DO THAT. I really like the design. Available colors may vary by store, market, and configuration.

Microsoft Surface Laptop 3 – 13.5" Touch-Screen – Intel Core i5 - 8GB Memory - 256GB Solid State Drive (Latest Model) – Cobalt Blue with Alcantara 13.5" Touchscreen with pen input, 15" Touchscreen with pen input Also for the same price you can buy a laptop with almost twice the specs. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.Warning. Please try againSorry, we failed to record your vote. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers, and factors that establish reviewer trustworthiness.Sorry, we failed to record your vote. Microsoft Surface Mobile Mouse (Silver) - KGY-00001

[1] Colors available on selected models only. Available for In-Store Pickup Only. PS: SSD is "up-gradable" M.2, but its an odd size, 2230, which isn't sold anywhere, when standard is 2242. Go from empty to a full battery with fast charging- up to 80% in about 1 hour

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