A major risk for Twilio going forward is its reliance on big contracts to generate its revenue. “Companies around the world are reimagining their customer engagement strategy, and we believe Twilio is in the best position to help drive this transformation with our customer engagement platform.” Streamline workforce operations and customer fulfillmentImprove patient engagement with modern telehealth solutionsNurture customer relationships with messages that matterGet to “Ahoy, World!” fast in your language or stackLearn Twilio on an interactive, self-paced 8-bit adventureBrowse and connect with our growing ecosystem of Twilio technology and consulting partnersWe’re here to help you plan, develop, and grow a successful business with TwilioSAN FRANCISCO--(BUSINESS WIRE)--February 5, 2020--Twilio (NYSE: TWLO), the leading cloud communications platform, today reported financial results for its fourth quarter and full year ended December 31, 2019.“Twilio's 62% year-over-year total revenue growth in the fourth quarter capped off a spectacular year in which we delivered more than $1.13 billion in revenue, welcomed SendGrid to the Twilio family, and added more than 1,400 new employees,” said Jeff Lawson, Twilio’s Co-Founder and Chief Executive Officer. Non-GAAP net income per share attributable to common shareholders, diluted

Proceeds from issuance of convertible senior notes I think investors’ opinions of Twilio’s earnings results will vary, based on their investment horizon. To allow for consistent period-to-period comparisons, in the event a customer account qualified as a Variable Customer Account as of March 31, 2016, or a previously Variable Customer Account ceased to be an Active Customer Account as of such date, Twilio included such customer account as a Variable Customer Account in all periods presented. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers. You should not rely upon forward-looking statements as predictions of future events. Value of equity awards withheld for tax liabilities Twilio (NYSE: TWLO), the leading cloud communications platform, today reported financial results for its fourth quarter and full year ended December 31, 2019.

SendGrid added $9 million to Twilio's top line in the third quarter, which accounted for 39% of the total year-over-year revenue growth. Effect of exchange rate changes on cash, cash equivalents and restricted cash Payroll taxes related to stock-based compensation

Non-GAAP general and administrative as a % of revenue When Twilio calculates Dollar-Based Net Expansion Rate for periods longer than one quarter, it uses the average of the applicable quarterly Dollar-Based Net Expansion Rates for each of the quarters in such period. Specifically, in Q4 2019's revenue was $331.2M; in Q3 2019, it was $295.1M; in Q2 2019, it was $275M; in Q1 2019, Twilio's revenue was $233.1M. Non-GAAP net income attributable to common stockholders as a % of revenue Total revenue includes revenue from Twilio SendGrid starting on February 1, 2019 (the date of acquisition). Non-GAAP net income attributable to common stockholders as a % of revenue CPaaS revenues are on track to once again grow by over 40% in 2019, according to Synergy Research Group. “Companies around the world are reimagining their customer engagement strategy, and we believe Twilio is in the best position to help drive this transformation with our customer engagement platform.”

Net loss per share attributable to common stockholders, basic and diluted Non-GAAP net income attributable to common stockholders

Non-GAAP net income per share attributable to common shareholders, diluted

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